Answers to common questions about Cue rooms, reactions, spoiler protection, trials, purchases, and privacy.
Does Cue stream movies or shows?
No. Each person watches on their own streaming service, television, or device. Cue provides the private room, viewing progress, and timed reactions.
Do friends need to watch at the same time?
No. Cue is designed for different schedules. Reactions remain connected to the moment where they were created.
What reaction types can I use?
Cue supports emoji, text, photo, and short voice reactions.
How does spoiler protection work?
When enabled, reactions from other room members become visible after you reach the saved viewing position or complete the content.
What can I try before buying?
A new user can create one sample room for three days to explore Cue.
Is the lifetime unlock a subscription?
No. Cue Lifetime Access is a one-time in-app purchase. Store pricing and taxes can vary by country.
How do I restore a purchase?
Sign in with the account that made the purchase, open the profile or upgrade area, and choose Restore Purchase.
How can I contact support?
Email supports@cue.signalcaster.app or use the contact page.